Return/Refunds

Return Eligibility

• Returns are only accepted within 14 days of the delivery date. After 14 days, we do not accept returns or offer refunds under any circumstances.

• To initiate a return, the item must be in its original packaging.

• Products that have been installed, modified, or used are non-returnable.

• Return requests must be made within 14 days of delivery via our customer service team at [email address].

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund request.

• Approved refunds will be processed to the original payment method within 7-10 business days.

• If the return is not approved, we will notify you and ship the item back.

Exchanges

• We do not offer exchanges. If you wish to change the item, you must return the original product following the conditions outlined above and place a new order.

Defective or Damaged Items

• If your item is defective or damaged upon arrival, please contact us within 48 hours of receiving your order.

• We may request photos or documentation of the damage to assist with your claim.

• If the item is deemed defective or damaged through no fault of the customer, we will offer a replacement or refund. Defective item returns must be initiated within 14 days of delivery.

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